Who We Are:
Me:Mo is a dynamic, 40-strong team of digital marketing specialists, social media experts, PR professionals, and content creators. We work with leading restaurant brands and ambitious independents, shaping their narratives and elevating their presence in an increasingly competitive hospitality market.
We pride ourselves on a vibrant, collaborative culture that champions creativity, innovation, and excellence. Alongside a strong work-life balance, we offer regular team socials, industry perks, and ongoing professional development opportunities, creating an environment where talent thrives and ideas are encouraged.
We’re now looking for a Social Media Manager to join our growing team, someone who lives and breathes social, understands hospitality, and knows how to turn creative storytelling into meaningful brand impact.
The Role:
Reporting to the Creative Director, the Social Media Manager will play a central role in shaping and delivering best-in-class social media strategies across our client portfolio.
This is a hands-on, client-facing role suited to a social-first thinker with a passion for hospitality, an eye for detail, and a natural flair for creative copywriting that stops the scroll. You’ll lead the day-to-day management of social accounts, from strategy and content planning to client communication and performance reporting.
Working closely with Social Media Content Creators, Designers, and Client Services, you’ll ensure campaigns are creatively ambitious, strategically sound, and flawlessly executed. You’ll also be a trusted partner to clients, confidently guiding them through platform trends, content decisions, and performance insights.
Key Responsibilities:
Client Strategies: Lead social media strategies for clients in collaboration with Client Services, Social Media Content Creators and Design Team where needed
Social Media Output: Manage social media content calendars, from grid planning to copywriting to hashtag strategy, ensuring all content is scheduled using Sprout
Client Management: Keep our customers informed and inspired, leading on client comms in relation to social media through regular client meetings, updates and proactive communication
Industry Obsessed: Demonstrate a passionate and understanding of both the hospitality space and ever evolving trends and platform updates in the social space. Contribute to agency development by sharing and suggesting trends, content formats and alternative applications
Creative: Work with Social Media Content Creator to deliver industry leading creative campaigns. Support in writing shoot briefs with specs for social campaigns to build brand messaging that will be rolled out to achieve wider campaign/client objectives
Organised & Efficient: Highly organised with strong attention to detail and the ability to deliver high-quality work with quick turnaround times
Analytical: Continually monitor and track social media performance and analytics for all posts and frequently find ways to improve on those metrics by testing new approaches and formats
What We’re Looking For
To succeed in this role, you’ll have:
Proven experience managing social media accounts, ideally within an agency or hospitality-focused brand
A deep understanding of social platforms, content formats, and performance metrics
Strong copywriting skills with a clear creative voice and attention to tone
Excellent organisational and project management abilities
Confidence managing client relationships and leading conversations around performance and strategy
A genuine passion for hospitality, restaurants, and social-first storytelling
A collaborative, proactive mindset with a willingness to get stuck in at every level
Salary & Benefits
· Salary dependent on experience
· Hybrid working from our West London office
· CODE Membership (industry perks and discounts)
· Flexible working hours
· Paid Birthday Day Off
· Me:Moment – monthly employee reward scheme
· Summer Fridays
· Two annual socials – Summer and Christmas
Why Join Us?
At Me:Mo, you’ll have the opportunity to shape the voice of hospitality’s biggest names while thriving in a culture that celebrates creativity, team spirit, and growth. If you’re passionate about social media, driven to set industry trends, and ready to make a meaningful impact, we’d love to meet you.
Join us and lead the evolution of social media in hospitality.
If this sounds like your kind of role, we’d love to hear from you.
📩 Send your CV and a little bit about yourself to careers@wearememo.com
📄 You can read the full job description here
We can’t wait to meet you.
